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Missam

Missam "Sam" Merchant

CREDENTIALS: MBA, BSN, RN, CENP, CCRN-K, PCCN, CV-BC, GERO-BC, MEDSURG-BC, NE-BC

Missam Merchant is a hospital supervisor at University Health System in San Antonio, TX, responsible for the centralized operations team, bed planning and EPIC grand central clinical implementation. He is a healthcare executive with more than 12 years of progressive leadership experience in coordination of patient care, quality, efficiency improvement and managing clinical operations with fiscal responsibility. He has expertise in managing a diverse staff of healthcare professionals, demonstrating effectiveness in team building and managing medical staff relations, recruitment and employee engagement.

In his leadership and clinical roles, he continually establishes standards of safety and operational efficiencies along with ensuring quality patient care. Though he is a leader at work, he is an educator at heart, working as an independent certified speaker, coach and teacher. He is also executive vice president of the San Antonio Indian Nurses Association, holds 6 national certifications and loves to teach nurses strategies for certification. Sam is also a TeamSTEPPS master trainer for the Department of Defense. He received his bachelor’s degree in nursing and MBA in India and is pursuing a DNP from Capella University.