Program List

Nursing Leadership Practices: A Continuous Journey

Course Description

In this two-day program, participants will explore selected topics to enrich leadership skills, as well as prepare the new leader who may be contemplating career advancement. General concepts and topics will be covered to allow application to a wide variety of leadership roles and styles, including multi-faceted settings. Following each presented topic, real-life situations and scenarios will be discussed, allowing the participant to gain more confidence to enhance his or her leadership style. Barriers and “red flags” to watch for along the leadership journey will be discussed, and appropriate solutions will be found together.

Program Learning Outcomes

This program prepares the learner to:

• Define what it means to be a valued leader.
• Discriminate between leadership roles and styles.
• Describe the best means to achieve effective leadership by utilizing good communication and critical thinking skills.
• Discuss how the culture of safety and quality plays such a significant role in leadership.
• Recognize when there are barriers or when situations may be difficult.

Agenda

Sign-in begins at 7:30 am. Each day includes a one-hour lunch (on your own), as well as a morning and afternoon break of 15 minutes each. The order of lectures presented and break times may vary according to speaker preference.

Day 1, 8:00 am to 4:00 pm

• Leadership and Management Introduction
  Are Leaders Born or Made? | Novice to Expert
• Leadership Styles and Types
  Transform as You Grow—Flexibility is Often Key | Roles and Responsibilities
• The Images of Nursing—“This Not That”
  They are Watching! | Think and Be Positive
• Delegation
  The Five Rights of Delegation | Benefits for the Leader and the Recipient | Barriers to Effective Delegation | Legal Issues
• Patient-Focused and Family-Centered Care
  Core Values | Key Concepts
• Customer Satisfaction—“How to Make Everyone Happy!”
  Defining Your Customers | And the Survey Says…
• Staffing Issues
  Acuity vs. Ratios/NHPPD (Nursing Hours per Patient Day) | Related to ANA Guidelines/Facility Needs | Making the Schedule and Legal Aspects | Staff Retention
• Prioritization and Time Management
  Was that Due Today?! | Flexibility is Key

Day 2, 8:00 am to 4:00 pm

• The Culture of Safety and Quality
  Promoting Safety and Minimizing Errors | Reaching for the Stars
• Nursing Code of Ethics
  The Intent and Purpose | The Provisions and How They Work
• Communication
  Speaking Persuasively—The STATE Principle | Listening Effectively | Crucial Conversations
• Team Building
  There is No “I” in Team…and No “We” Either | Lead and They Will Follow
• Critical Thinking in Leadership
  Putting it All Together | Dealing with Problems and Conflicts
• Leadership Potpourri
  Hot Topics and Trends | Scenarios: Test Yourself—Are You Ready?